Our free shipping offer applies only to retail orders placed online and shipped via regular USPS or UPS Ground shipping within the contiguous United States. This offer cannot be combined with any other offer or special discount. Orders placed with the free shipping special are not eligible for returns or exchanges.
FAQs - Free Shipping Offer:
IS HIMALAYA SALTS SHIPPING REALLY FREE?
On qualifying orders placed online and shipped via regular USPS or UPS Ground shipping anywhere in the contiguous United States. Additional shipping charges will apply for Alaska, Hawaii and international destinations. Faster shipping services will require a fee. If you have any questions about the offer, please email firstname.lastname@example.org
WHAT DO I NEED TO DO TO GET FREE SHIPPING?
Nothing! Free ground shipping is automatically calculated at checkout (No code required).
WHAT QUALIFIES FOR FREE SHIPPING?
Any orders placed online on which additional discounts are not applied. Retail orders only.
WHAT DOES NOT QUALIFY?
Orders with additional discounts applied, i.e.: bulk orders with total weight pricing applied and wholesale orders, etc. Weight and volume restrictions will also apply.
*Please note: If an order is placed online that does not qualify for free shipping, the customer will be contacted by customer service to make other satisfactory arrangements for delivery.
FAQs - Shipping:
WHEN DO ORDERS SHIP?
Order received by 1:30 p.m. MST usually ship the same day. Orders placed after 1:30 p.m., on weekends or on national holidays ship the next business day after your order is placed. UPS cannot deliver to P.O. or APO boxes. UPS does not deliver on Saturday.
WHAT SHIPPING CARRIERS DO YOU USE?
Most orders are shipped via USPS. UPS and FedEx are used to ship only by special request and may require additional handling fees. Please call us at (800) 353-7258 if you have a special request concerning this.
WHEN WILL I KNOW MY ORDER HAS BEEN SHIPPED?
Once your order has shipped out, we will send an email to the address provided during checkout.
HOW FAST WILL I GET MY ORDER?
We ship via USPS or UPS ground. Shipping times will vary.
*Please note: Himalaya Salts is not responsible for undeliverable packages.
WHY DO YOU NEED MY CONTACT NUMBER AND EMAIL ADDRESS?
We must have accurate contact information in case of product backorders or for unlikely delivery issues. Your email address is used to send your order confirmation and tracking information for your shipment. Your information will never be sold or shared with any third parties.
DO YOU SHIP INTERNATIONALLY?
HOW ABOUT SHIPPING TO CANADA?
We do not ship to Canada at this time.
FAQs - Returns:
WHEN DO I NEED TO NOTIFY YOU OF A RETURN?
We are sure you will love your selection of salts. If there was a problem with your shipment or you need to make a return, please notify us within 30 days of receiving your order. Orders placed with the free shipping special are not eligible for returns or exchanges.